Rounded, puffy face
‘Angry bitch face’
Creepy, dull, lacklustre skin
Saggy cheeks and jowls
Creepy, dull, lacklustre skin
Need to look camera ready for Fashion Week
Bloated and puffy
Creases around the cheeks
Pronounced nasolabial lines
www.facegym.com is operated by FaceGym Ltd (United Kingdom Company Number 7544240). You may contact us at the following address: Facegym. 352 King’s Road, SW3 5EW
FaceGym Ltd may change this policy by updating this page. You should check this page regularly to ensure that you are happy with any changes. This policy is effective from 1st of November 2017.
The information you provide to us during your use of our site will be used by us in order to supply you with goods and services under the Terms and Conditions of our website. We may also collect information about your buying behaviour in order to contact you from time to time by e-mail or mail with details of carefully selected products or special offers which may be of interest to you.
We will never share your information with third parties outside our organization, nor will we send you our own promotional e-mails without your consent. Any promotional email that you receive from us will also allow you to unsubscribe to further email promotions if you decide at a later stage that you no longer wish to receive emails with news and special offers from SPA Junkie or affiliated companies.
If you wish to see or amend your information visit the pages available under the Your Account section on our website. Please note that your online account with FaceGym is password protected. You cannot access or view your personal information without your password. You are responsible for keeping your information on file with us up to date. You may review and change the personally identifiable information you provide to us at any time by emailing us firstname.lastname@example.org. If you are a registered user, you can also review, change or correct your personal information at any time by logging into your account and making the relevant amends.
Your personal information will be stored at facilities located in the UK. FaceGym Ltd will have no liability for disclosure of information due to errors in transmission or unauthorised acts of third parties. In addition, we may disclose any information, including personally identifiable information, to comply with any applicable law, regulation, legal process or governmental request. We will also release specific information in special cases, such as if there is an attempted breach of security or a physical threat to you or others.
You may establish links to the Website provided: You link only to the home page of the Website; You do not remove or obscure advertisements, the copyright notice or other notices on the Website; You give us notice of such link by sending an e-mail message to us at email@example.com and You immediately stop providing links to the Website if notified by us.
We make no representations whatsoever about any other websites which You may access through Our Website or which may link to Our Website. These links are provided for Your ease of reference and convenience only. When You access any other website it is independent from Us. We have no control over the content or availability of that website. In addition, a link to any other site does not mean that We endorse or accept any responsibility for the content, or the use of, such a website and shall not be liable for any loss or damage caused or alleged to be caused by or in connection with use of or reliance on any content, goods or services available on or through any other website or resource. You agree that You will not involve Us in any dispute between You and the third party. Any concerns regarding any external link should be directed to its website administrator or web master.
measure the number of visitors to Our Website; see how visitors navigate Our Website and to see which resources they access; see what visitors’ buying behaviors are to allow us to see the latest buying trends; and see information about visitors’ internet connections and the equipment used to access Our Website. We use this information to help Us to improve the content of Our Website or to improve the matching of Your interests or preferences.
The information We collect using cookies does not identify You personally. For example, it does not identify Your email address. It may include the IP address and/or the domain name of the computer You use. You should be aware that this information might therefore also identify (i) the company You work for (if You access Our Website from Your place of work), or (ii) Your Internet Service Provider. It may also identify information about Your computer, for example Your operating system and browser type.
If You access Our Website by way of a hardware firewall, a proxy server or any other kind of router (such as a dial-up modem connection at Your ISP) then it is the address of the router that will appear in Our logs and not the address of Your computer.
If You do not want a cookie to be stored in Your computer, most Internet browsers have functions to erase cookies from the computer’s hard drive or to block all cookies or to receive a warning before a cookie is stored. You are welcome to use such facilities to prevent the installation of any cookie. If You refuse to accept cookies You may be unable to access certain parts of Our Website.
For more information on cookies please see the ICO website at http://www.ico.org.uk.
LINKS TO OTHER SITES
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over any other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide while visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
OUR TERMS & CONDITIONS
1.1 These terms and conditions (the “Terms”) are the terms on which this website http://www.facegym.com (the “Website”) is made available to you (“You”/”Your”). Please read these Terms carefully before using Our Website.
1.2 By using or accessing Our Website, You agree to be legally bound by these Terms as they apply to Your use of or access to Our Website.
1.3 If You do not wish to be bound by these Terms then please refrain from using Our Website.
1.4 Any products which are available for You to purchase on or via Our Website are subject to additional terms and conditions which will be notified to You when You follow the ordering procedures set out on the relevant order page.
2 INFORMATION ABOUT US
2.1 We are Facegym Ltd a company registered in England and Wales under registration number 7544240 and our registered address is 145-157 St John Street, EC1V 4PY London, United Kingdom .(“We”/“Us”/”Our”).
2.2 If You have any questions, complaints or comments on this Website then You may contact Us on firstname.lastname@example.org or by postal address Spa Junkie C/o three hill capital, 170 Piccadilly W1J 9EJ London.
2.3 Our VAT number is GB 184844178.
3 BUYING PRODUCTS ON OUR WEBSITE
3.1 To order a product You will need to follow the ordering procedures set out on the relevant order page.
3.2 Details of the prices for the products, and the procedures for payment and delivery are displayed on or through Our Website. The price of any product is the price in force at the date and time of Your order. The price of any product includes VAT but excludes any delivery charge.
3.3 You undertake that all details You provide to Us for the purpose of purchasing goods which may be offered by Us on Our Website will be correct, that the credit or debit card, or any electronic cash, which You use is Your own and that there are sufficient funds or credit facilities to cover the cost of any goods. We reserve the right to obtain validation of Your credit or debit card details from Your card issuer before providing You with any goods .
3.4. Discount codes and offers cannot be redeemed on sale, promotional items or living.
3.5 From time to time we will make promotional codes available. Only one code may be used per transaction. We will alert You to additional specific terms which apply to such promotional codes at the relevant time.
4 PRODUCTS SALE
4.1 You must pay for the products by credit, debit card or Paypal account at the time of the order, at which time You will be notified of the current price.
4.2 We are entitled to refuse any order placed by You. If Your order is accepted, We will confirm acceptance to You by online electronic means (‘Confirmation’) to the e-mail address You have given Us on ordering. The order will then be fulfilled within 2-3 days.
4.3 To cancel Your order after it has been dispatched to You, you will need to follow the Returns Policy & Procedure.
5 RESELLING PRODUCTS
5.1 Please note that all products available on Our Website are for personal use only. You may not sell or resell any of the products.
5.2 We reserve the right to cancel or reduce the quantity of any orders that we believe may result in the violation of our Terms.
6 MODIFICATIONS TO WEBSITE
We reserve the right to alter, suspend or discontinue any aspect of Our Website or the content or available through it, including Your access to it. Unless stated otherwise, any new features including new content, and/or the sale of new products shall be subject to these Terms.
7 INFORMATION YOU PROVIDE
7.1 The following applies to any information You provide to us, for example during any registration or ordering process:
- You authorize us to use, store or otherwise process any personal information which relates to and identifies You, including but not limited to Your name and address, to the extent reasonably necessary to provide the services which are available through Our Website by Us or our sub-contractors. If You obtain or choose to buy products through Our Website then We may collect information about Your buying behaviour and if You send Us personal correspondence such as e-mails or letters then We may collect this information into a file specific to You. All such information collected by Us shall be referred to in these Terms as “Personal Information”;
- You must ensure that the Personal Information You provide is accurate and complete and that all ordering or registration details (where applicable) contain Your correct name, address and other requested details.
7.3 If You would like to review or modify any part of Your Personal Information then You should e-mail Us at email@example.com
You are solely responsible in all respects for all use of and for protecting the confidentiality of any username and password that may be given to You or selected by You for use on Our Website. You may not share these with or transfer them to any third parties. You must notify Us immediately of any unauthorized use of them or any other breach of security regarding Our Website that comes to Your attention.
9 APPLICABILITY OF ONLINE MATERIALS
9.1 Personal Use
Unless otherwise stated, text on our website is presented solely for your private, personal and non-commercial use.
9.2 Compliance with Law
We make no representations that the materials on Our Website is appropriate or available for use in locations outside the UK.
9.3 Exclusion of Warranties
We make no warranties, express or implied that making the products available in any particular jurisdiction outside the UK is permitted under any applicable non-UK laws or regulations. Accordingly, if making the products or any part available in Your jurisdiction or to You (by reason of nationality, residence or otherwise) is prohibited, those products are not offered for sale to You. You accept that if you are resident outside the UK, You must satisfy yourself that You are lawfully able to purchase the products. We accept no liability, to the extent permitted by applicable law, for any costs, losses or damages resulting from or related to the purchase or attempted purchase of the products by persons in jurisdictions outside the UK or who are nominees of or trustees for citizens, residents or nationals of other countries.
10.1 Your use of Our Website and its contents grants no rights to You in relation to Our intellectual property rights including, without limitation, trade marks, logos, graphics, photographs, animations, videos and text or the intellectual property of third parties in Our Website and its contents.
10.2 You may not copy, reproduce, republish, download, reproduce, republish, download, post, broadcast, record, transmit, commercially exploit, edit, communicate to the public or distribute in any way the services, web pages or materials on the Website or the computer codes of elements comprising the Website other than for Your own personal use. Subject to the above, You may download insubstantial excerpts of this content to Your hard disk for the purpose of viewing it provided that no more than one copy of any information is made.
10.3 Any use other than that permitted above may only be undertaken with Our prior express authorisation.
10.4 By submitting information, text, photos, graphics or other content to Us via Our Website, You grant Us a right to use such materials at Our own discretion including, without limitation, to edit, copy, reproduce, disclose, post and remove such materials from Our Website.
11.1 You may establish links to the Website provided:
- You link only to the home page of the Website;
- You do not remove or obscure advertisements, the copyright notice or other notices on the Website;
- You give us notice of such link by sending an e-mail message to us at corporate@Facegym.com and
- You immediately stop providing links to the Website if notified by Us.
11.2 We make no representations whatsoever about any other websites which You may access through Our Website or which may link to Our Website. These links are provided for Your ease of reference and convenience only. When You access any other website it is independent from Us. We have no control over the content or availability of that website. In addition, a link to any other site does not mean that We endorse or accept any responsibility for the content, or the use of, such a website and shall not be liable for any loss or damage caused or alleged to be caused by or in connection with use of or reliance on any content, goods or services available on or through any other website or resource. You agree that You will not involve Us in any dispute between You and the third party. Any concerns regarding any external link should be directed to its website administrator or web master.
- measure the number of visitors to Our Website;
- see how visitors navigate Our Website and to see which resources they access;
- see what visitors’ buying behaviors are to allow us to see the latest buying trends; and
- see information about visitors’ internet connections and the equipment used to access Our Website.
11.3.2 We use this information to help Us to improve the content of Our Website or to improve the matching of Your interests or preferences.
11.3.3 The information We collect using cookies does not identify You personally. For example, it does not identify Your email address. It may include the IP address and/or the domain name of the computer You use. You should be aware that this information might therefore also identify (i) the company You work for (if You access Our Website from Your place of work), or (ii) Your Internet Service Provider. It may also identify information about Your computer, for example Your operating system and browser type.
11.3.4 If You access Our Website by way of a hardware firewall, a proxy server or any other kind of router (such as a dial-up modem connection at Your ISP) then it is the address of the router that will appear in Our logs and not the address of Your computer.
11.3.5 If You do not want a cookie to be stored in Your computer, most Internet browsers have functions to erase cookies from the computer’s hard drive or to block all cookies or to receive a warning before a cookie is stored. You are welcome to use such facilities to prevent the installation of any cookie. If You refuse to accept cookies You may be unable to access certain parts of Our Website.
12 YOUR USE OF THE WEBSITE
12.1 You agree that in using Our Website You will not:
- use Our Website in any way that may lead to the encouragement, procurement or carrying out of any criminal activity;
- use Our Website in any way that interrupts, damages, impairs or renders the Website less efficient;
- use Our Website for any purpose other than Your personal use;
- email, transmit or otherwise disseminate any content which is defamatory, obscene, in breach of copyright, vulgar or indecent or may have the effect of being harassing; threatening, abusive or hateful or that otherwise degrades or intimidates an individual or group of individuals on the basis of religion, gender, sexual orientation, race, ethnicity, age or disability;
- advertise or promote third party or Your own products or services including by way of the distribution of ‘spam’ email;
- transfer files that contain viruses, trojans or other harmful programs; or
- access or attempt to access the accounts of other users or to penetrate or attempt to penetrate Our Website security measures.
12.2 We reserve the right to suspend, restrict or terminate Your access to Our Website at any time without notice at Our discretion if we have reasonable grounds to believe You have breached any of the restrictions above.
12.3 You confirm that:
- You will comply with the restrictions on Your use of the Website as set out in these Terms; and
- in relation to any material submitted to or posted on the Website You have the right to do so and have obtained all necessary licences and or approvals.
12.4 You agree to compensate Us from any claim or damages (including any legal fees in relation to such claim or damages) made by a third party in respect of any matter in relation to or arising from Your use of Our Website including any breach or suspected breach of these Terms or Your violation of any law or the rights of a third party.
13 AVAILABILITY OF OUR WEBSITE
13.1 We will try to make Our Website available but cannot guarantee that Our Website will operate continuously or without interruptions or be error free and can accept no liability for its unavailability.
13.2 Access to Our Website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons reasonably beyond Our control.
14.1 Our liability in tort, contract, negligence, pre-contract or other representations or otherwise arising out of or in connection with these Terms shall be limited in aggregate to the net payment to Us from You for the product concerned.
14.2 Nothing in these Terms shall exclude or limit Our liability for fraudulent misrepresentation or for death or personal injury resulting from Our negligence or the negligence by Our employees or agents.
14.3 All content and services on Our Website are provided on an ‘as is’ and ‘as available’ basis. We do not make any representation or give any warranty (whether express or implied) in respect of Our Website or its content, including, without limitation, any advice given (on a personal or general basis) and statements made by advertisers on or via the Website. Nothing in these Terms shall restrict Your statutory rights (including Your rights to receive a reasonable standard of service).
14.4 . We do not accept liability for damage to Your computer system or loss of data that results from Your use of the Website. We do not guarantee or warrant that any material available for downloading from Our Website will be free from infection, viruses and/or other code that has contaminating or destructive properties. You are responsible for implementing sufficient procedures and virus checks (including anti-virus and other security checks) to satisfy Your particular requirements for the accuracy of data input and output. You are responsible for ensuring that Your computer system meets all relevant technical specifications necessary to use Our Website and is compatible with Our Website.
We may alter these Terms from time to time and post the new version on Our Website, following which all use of Our Website will be governed by that version. You will be deemed to have accepted any such changes by Your use of Our Website from such time. You must check the terms and conditions on Our Website regularly.
If any provision of these Terms is found by a court or regulator to be illegal, unlawful, invalid or unenforceable the other provisions shall continue to apply.
In the event of any dispute between You and Us concerning these Terms, relevant United Kingdom law will apply. If You wish to take court proceedings against Us You must do so within the United Kingdom. If You are buying Our products from anywhere outside the UK this does not deprive You of the protection afforded to You by virtue of local laws in that territory.
15.4 Causes beyond Control
Neither you nor Spa junkie ltd will be held liable for any failure to perform any obligation to the other due to causes beyond Your or Our respective reasonable control.
15.5 No Waiver
If you breach these Terms and We take no action against You, We will still be entitled to use Our rights and remedies in any other situation where You breach these Terms.
All notices shall be given:
- to Us via e-mail at firstname.lastname@example.org or
- to You at either the e-mail or postal address you provide during any ordering process.
Notice will be deemed received when an e-mail is received in full (or else on the next business day if it is received on a weekend or a public holiday in the place of receipt) or 3 days after the date of posting.
These Terms replace all other terms and conditions previously applicable to the use of Our Website.
18 TERMS AND CONDITIONS FOR OUR GIFT CARDS
Our gift cards are redeemable as part or full payment for products or treatments at any of our UK Facegym site and cannot be used to buy products or services on facegym.com. The gift card must be presented at the time of redemption, is valid for a period of twelve months from the date of purchase, is non-refundable and cannot be redeemed for cash.
UPDATED NOVEMBER 2017
FACEGYM @ SELFRIDGES
W1A 1AB London
PRESS + CORPORATE
c/o Three hill capital
London W1J 9EJ
FACEGYM @ SELFRIDGES
W1A 1AB London
FACEGYM @ NEVILLE HAIR & BEAUTY SALON
FREQUENTLY ASKED QUESTIONS
A FACE WORKOUT – NOT A FACIAL
FaceGym is a high-intensity sports massage that’s more like a workout for how it stimulates muscle myofascial release and response to increase muscle toning, circulation and lymph drainage that in turn promotes intercellular exchange. It will visibly improve skin texture and by improving muscle tone will result in moderate skin tightening. As with all workouts, FaceGym needs to be performed on a regular basis in order to see and maintain results. We advise regular signature workouts 1 – 2 times a week.
WHAT IF I’VE HAD INJECTABLES?
If clients have recently had injectables they must wait 2 weeks before booking any FaceGym workouts or advance treatments.
I’VE RECENTLY HAD FILLERS OR PEELS?
If clients have recently had any Fillers or Chemical Peels they must wait 4 weeks before booking any FaceGym workouts or advance treatments.
WHAT IS RADIO FREQUENCY?
Radio Frequency is a preventative treatment for the early signs of sagging or loose skin. It is a facial tightening treatment that can be used on any skin colour with minimal risks and downtime. The Radio Frequency device uses unipolar and bipolar energy to deliver different depths of Radio Frequency current to the skin – bipolar for more superficial heating and unipolar for deeper dermal heating. It creates heat waves that prompts the skin to restructure the collagen and elastin fibres increasing skin tightening. We recommend a course of 4 treatments once a week and maintenance once every 6 weeks.
IS LASER SAFE?
At FaceGym we use a safe, low level laser to perform non-invasive skin resurfacing treatments. It wouldn’t be on the shop floor or on the menu unless Spa Junkie had tried and tested it herself. The laser creates controlled micro injuries to the skin’s tissue thermal channels. As the skin starts the healing process, the untreated areas will restructure and reinforce the fibroblasts production. This treatment involves very little down time and clients can appear a little flushed post treatment but it delivers great results for skin texture and wrinkles. We recommend a course of 4 treatments once a week and maintenance once every 6 weeks.
Dispatch & Delivery
Orders are processed same day for order received before 1pm Monday to Friday and next day for orders received after 1pm.
Your order will be dispatched in a standard FaceGym shipping box.
We hope that you are delighted with your order. However, if for any reason you are not entirely satisfied, you may return any item in its original condition for a full refund within 14 working days of delivery. The cost of the return is payable by the customer. Please ensure that the package is wrapped securely and for your protection we recommend that you use a recorded delivery service and retain your proof of postage as we cannot accept liability for goods lost in transit. Please could you contact our customer services team on email@example.com before any return is made.
Inside your package, please
- Print your name
- Print your order number
- Highlight the item(s) being returned
- Include the reason for return
Address your package to:
352 Kings Road
London SW3 5EW
Defects, incomplete orders, or incorrect delivery
If you are returning your items owing to defects, incomplete or incorrect delivery, please contact our Customer Care on firstname.lastname@example.org or 0203 167 6030.
We aim to process your return within 7 working days of receipt into our studio. The refund will be made to the same card or paypal account used to make the purchase. Please note, it may take 5-10 working days for the funds to appear in your account- this will vary from bank to bank.
Your statutory rights remain unaffected.
For workouts appointment, to get more information on a workout, to change your appointment and much more, contact us by:
FACEGYM @ SELFRIDGES
W1A 1AB London
352 King’s Road